Convenience with Honda Connect

Your convenience is of key importance therefore Honda Connect offers features, which make your every drive effortless.

CONVENIENCE Features

Honda Connect Convenience Feature - Find My Car

Find my car

Locate your car in a parking area using Find My Car feature of Honda Connect. All you need to do is remotely honk the horn, and blink the head and tail-lights to find your Honda car. It allows you to identify your car from a distance.

Remote Operations$

Remote Operations$ feature lets you switch on/off AC remotely (AC works only in CVT models). This advanced feature of the app allows you to switch on the AC in the car well in advance so that you can enjoy the perfect temperature when you enter the car.

Honda Connect Convenience Feature - Remote Operations
Honda Connect Convenience Feature - Car Dashboard

Car Dashboard

Know about the current status and condition of your car using Car Dashboard feature of Honda Connect. Get updates on the car door lock/ unlock status, AC on/off status, fuel, seat belt, and windows status, odometer reading, parking brake. 

SHARE CAR LOCATION

Share Car Location feature lets you share your live vehicle location with your friends and family to ensure your safety so that you can have a worry-free driving experience.  

Honda Connect Convenience Feature - Share Car Location
Honda Connect Convenience Feature - Trip Diary

TRIP DIARY

Share the memories captured on a trip via social media using the Trip Diary feature of the app. Honda understands the value of road trips and hence has come up with this interesting way of collecting memories.

Frequently Asked Questions

FAQ Category
  • Profile & user options
  • My Honda
  • Trips
  • Driving Score
  • Nearby
  • Explore Honda & New Offers
  • Remote Operations
  • Connected Car
  • Alerts & Reminders (Bell icon)
  • Settings
  • Help
  • Car resale/ownership transfer
+Q1. How can I update my personal details?
Tap on SideMenu. Click on the image option on the top right corner and you will be able to view and edit your personal details.
+Q2. How can I update Date of Birth (DOB) and address?
You cannot update the DOB and address from the app. These details are picked from car invoice and are non-editable.
+Q3. My profile shows an option of 'Secondary Owner'. What is that?
If Primary Owner* wants to give access of any Honda car to anyone else, he/she can do the same by making that person a secondary owner of the car. Giving/revoking access can only be done by the primary owner. We do not intend to collect or use any data/information related to persons less than 18 years of age (minors), However, in relation to this, we solely rely on your declaration.
+Q4. Who is a Primary Owner?
Primary Owner is the person whose phone number has been registered on the app.
+Q5. How many secondary owners can be added?
Maximum of 60 secondary owners can be added.
+Q6. Do secondary owners have full access just like primary owner?
When a primary owner creates a secondary owner, he has the option of giving either 'Full access' or 'Partial access'. A secondary owner gets the degree of access based on the selected option by the primary owner.
+Q7. How to add emergency contacts?
Tap on SideMenu. Under profile option, click on 'Emergency Contacts' and create the same.
+Q8. How many emergency contacts can be added?
Maximum of 5 emergency contacts can be added.
+Q9. How to reset mPin?
Go to the Profile option, click on 'reset mPin' option. You will have to to re-enter the current mPin, enter a new mPin and then confirm the new mPIN.
+Q10. How to log out from the app?
Go to the 'Logout' option in the SideMenu.
+Q11. How can I change my password?
Go to the Profile option and click on 'reset mPin' option. You will have to re-enter the current mPin, enter a new mPin and confirm the new mPIN.
+Q12. If I forget my password, what is the option to recover the same?
While logging in, click on 'Forget mPIN' on the input mPIN page. Enter your registered phone number. Enter the OTP, enter a new mPIN and then confirm the new mPIN.
+Q13. My new Honda car is not visible in my login profile. How can I add it in my Honda Connect app?
Your primary mobile no. (provided at the time of car purchase) is automatically connected to the vehicle. Please use the same to login.
+Q14. I have purchased a second-hand Honda car. How can I add it to my Honda Connect app?
In case of a second-hand car purchase from authorized Honda dealer, your primary number is automatically connected to your number. However, in case you've purchased it from a local market, please contact your nearest authorized Honda dealer with Registration Certificate.
+Q15. I have purchased a new Honda Connect device (Dongle) from my dealer. How do I add it to my car?
Click on My Honda >> Device >> Enter device details. Contact Honda dealership for support.
+Q16. I am trying to add my car details but I am getting an error message 'Invalid VIN/Engine No.'
You have to enter the correct VIN and Engine no. combination for adding any vehicle in your login. Refer to your warranty booklet / RC or VIN plate on your car door sill for correct details.
+Q17. How can I remove any car from my profile?
Please contact your nearest dealership or contact H121 team in order to get your vehicle transferred or removed from your profile
+Q18. I have more than one Honda cars, can I access all of them in the same login? How?
Yes. Honda Connect app allows you to access multiple cars in the same login. Refer to 'How do I add new car' section for more details.
+Q19. How can I check my car details?
Your app shows all important details and information related to your vehicle under the 'My Honda' option against each vehicle.
+Q20. How can I book a service for my car?
Please use the 'Book Service' option on your Home Page or under your vehicle details and select the desired dealer, date and remarks to book service for your vehicle.
+Q21. How can I edit my car service booking?
Once you've booked service for your vehicle, the app will show an option of 'Edit' booking. Select the option to make changes to your booked service.
+Q22. How can I check service history of my car?
Select the 'Service History' option under 'My Honda' to check the service history and to also send an invoice on your email id.
+Q23. I am trying to check the service history of my car but it is showing, 'No Service has been done for this vehicle'.
Service History is automatically updated on your app post your visit to any dealership after 24 hours. Please wait or contact the dealership.
+Q24. How can I calculate the service cost?
"You can access the service cost calculator under the 'My Honda' option and select the service timing per kms. *Service cost is an estimate basis the kms run. Please visit nearest dealership for detailed estimate."
+Q25. How can I check my car service details on Honda iWorkshop?
Certain dealerships across India are equipped with the most advanced dealership management system - iWorkshop. Whenever your vehicle visits one such dealership, you will receive a notification and can access vehicle information on 'iWorkshop' option under 'My Honda' option.
+Q26. How can I update the insurance date?
Your insurance date is automatically updated based on your Honda Assure policy. In case of any other policy type, please select the 'Update' option against the Insurance option under 'My Honda'.
+Q27. How can I buy/extend warranty for my car?
Honda Connect allows you to extend your standard warranty, as per the ongoing warranty packages. Click on warranty option on your home screen or under 'My Honda' option and click on buy to purchase extended warranty.
+Q28. How can I view the warranty purchase history?
Select 'Warranty' option from your home screen or under 'My Honda' option and click on 'View' option to check your extended warranty purchased from Honda Connect.
+Q29. How can I buy Road Side Assisstance (RSA) of my car?
Honda Connect allows you to purchase/extend your RSA policy, as per the ongoing packages. Click on RSA option on your home screen or under 'My Honda' option and click on buy to purchase RSA .
+Q30. How can I view Road Side Assisstance (RSA) purchase history?
Select RSA option from your home screen or under 'My Honda' option and click on view to check your RSA Policy purchased from Honda Connect app.
+Q31. How can I update the PUC date?
Select PUC option from your home screen or under 'My Honda' option and click on 'Update' option to enter the PUC expiry date for reminder before expiry.
+Q32. How can I add Fuel Log?
Select 'My Honda' and click on 'Fuel Log' option at the bottom of your screen to enter the fuel-filled & calculate mileage of your vehicle.
+Q33. I am trying to enter fuel log and I am getting the error: 'Something went wrong. Please try again later.'
It might be due to your mobile network issue. Please check your internet connectivity & try updating the same again after sometime.
+Q34. Where can I find the owner's manual?
"Select 'My Honda' and click on 'Owner's Manual' option at the bottom of your screen to access the owner's manual for your vehicle. Note: Manuals for selected vehicles are available online on the app."
+Q35. What is trip diary?
Trip diary is a feature that enables customer to enhance their experience by keeping a track of all the trips done, maintain the trajectory of the trip along with the photos captured throughout the trip.
+Q36. How to create and edit trip diary?
"Go to trip diary through hamburger option and click on '+' option. Once created, click on the 'Pencil' option on top right of the trip to edit the same."
+Q37. How can I select alernate trips in a trip diary?
After clicking on 'Create Trip Diary', all trips will be listed and you can select the trips in a sequence.
+Q38. How many photos can be added to single trip diary?
A total of 25 images can be added in a trip diary with a maximum of 10 images in a single selection.
+Q39. How to share my trip diary with friends?
Go to the particular trip through trip diary option in hamburger and click on share trip on the bottom right corner.Then select the medium through which trip is to be shared.
+Q40. Can I share my trip diary on any social media platform?
Yes, trip diary can be shared on various social media platforms like Facebook and Whatsapp
+Q41. How can I plan a 'Trip'?
Click on 'My Trips' option through hamburger and click on '+' sign under 'Planned' submenu.
+Q42. What are 'Completed Trips'?
A trip is said to be completed if the moving vehicle has stopped for 20 minutes at a stretch.
+Q43. What is a 'Planned Trip'?
A trip that is scheduled for future i.e atleast 'N+1'th day where 'N' is the current day.
+Q44. What is a 'Trip Review'?
Trip review plots the customer trip in order to review the same later.
+Q45. How to create a trip?
A trip is automatically created by the app if the moving vehicle is stopped for 20 minutes at a stretch.
+Q46. How to edit a trip?
You cannot edit planned or completed trips. You can just view or delete them.
+Q47. How can I share my trip?
You cannot share your trip. However, you can share your 'Trip Diary'.
+Q48. How can I delete my trip?
Go to the 'Completed' option in 'My Trips' and click on the bin option on the top right corner of each trip.
+Q49. What is a driving score?
Driving score is an indicative score which makes use of various driving behaviour parameters to calculate your performance against trip(s) that you undertake over a period of time. It is a cumulative score of both 'Economy' & 'Safety' driving score categories.
+Q50. How can I check my driving score?
"You can check your driving score in the following ways:- 1. Click on SideMenu-> Tap on 'Driving Score' option 2. Click on SideMenu-> Tap on 'My Profile'-> Click on 'Check my Driving Score' 3. Click on SideMenu-> Tap on 'My Trips'-> Click on 'Completed Trips'-> Select a Trip to view Driving Score"
+Q51. How is it calculated?
Driving score is calculated on the basis of your driving behaviour paramaters like 'Harsh Acceleration', 'Harsh Braking', etc. against trip(s) undertaken over a period of time. It is further divided into 'Economy' & 'Safety"'scores which highlight your performance against each category.
+Q52. How does my driving score help me?
Driving Score highlights your overall performance in 'Economy' & 'Safety' categories & suggests possible areas of improvement by the use of driving tips to help you become a responsible citizen of India.
+Q53. What is a 'Nearby Search'?
Nearby search feature helps you locate the Honda Touchpoints (Workshops and showrooms) and petrol pumps that are near your phone location.
+Q54. What can I search in this? (logic & info)
You can either search for closeby Honda dealers or locate nearby petrol pumps and the app will show all the available dealers/pumps in a xx km radius.
+Q55. Where to find nearby feature?
You can locate nearby feature in side menu of your Honda Connect app. Just Open the side menu from top left 3 bars icon and click on 'Nearby'.
+Q56. How to go to 'Explore Honda'?
"Login >>Click on menu >>Explore Honda (dongle/uio) You can also find 'Explore' option on bottom-right corner of the landing page."
+Q57. What is Explore Honda?
Explore Honda' option provides you insight & details of all Honda Models available in the market. It's basically a reference to Honda website only.
+Q58. What are offers and promotions?
Offers & promotion section provides update on latest Honda offers & promotional events.
+Q59. How Can I see offers and promotions?
Login >>Click on menu >>Click on 'Offers & Promotions'.
+Q60. What are remote operations? What all can I do with it?
"Remote operation is a feature given in your Honda Connect app, with which you can remotely operate following functions on your car: 1. Remotely start/stop car AC. 2. Remotely find your car (using 'Light Blink' or 'Horn Beep' option). 3. Remotely lock/unlock your car. 4. Remotely open the boot of your car."
+Q61. How do I use the remote operations of my car?
In the app home screen, tap on 'Key Fob' like icon available on bottom right corner and you will be able to see four remote operations to choose from. Once you've selected any operation icon, you need to enter your mPIN/Face ID/Fingerprint ID to perform the operation.
+Q62. Can a secondary owner also use remote operations?
Yes, if you have selected the option of 'Full Access' against your car while creating a secondary owner from 'Profile' menu, then secondary owner can also use remote operations.
+Q63. I am the secondary owner of a Honda car and I get a message 'You do not have access to remote Operations. Please contact Primary Owner for access.'
In this case, you should ask the primary owner of your car to go to the profile menu, select you from secondary owner list and select 'Full Access' option.
+Q64. Do I need to enter mPIN/Face ID/Fingerprint ID every time I use remote operation?
No. You just have to enter mPIN while using any remote operation for the first time. Once you've provided the mPIN, your car remote session remains active for the next 10 minutes during which you don't have to give mPIN again, even if you use any other operation.
+Q65. I am trying to switch on AC and I am getting the error, 'Remote Operation already in-progress'.
It means, any other user (Primary or Secondary) who also has access to your car has initiated a remote operation on your car before you initiated. Don't worry, you can retry after sometime.
+Q66. I recieved a notification that my AC start operation failed. What can be done?
"It may be due to network issue. Please check following steps and try again after sometime: 1. You mobile network should be in range 2. You car should be parked in the area where proper mobile network is there"
+Q67. How can I switch on my car AC from the app?
"In app home screen, tap on 'Key Fob' like icon available on bottom right corner. Then, 1. Tap on AC icon 2. Enter your mPIN/Face ID/Fingerprint ID (if asked) 3. Select AC mode & automatic defroster mode 4. Select AC start time. Default is 00 minutes 5. Tap on done 6. Your car AC will be started after animation"
+Q68. How can I switch off my car AC within the app?
"In app home screen, tap on 'Key Fob' like icon available on bottom right corner. Then, 1. Tap on red AC icon 2. Enter your mPIN/Face ID/Fingerprint ID (if asked) 5. Tap on done 6. Your car AC will be stopped after the animation"
+Q69. How much time AC on will last?
By default, AC on lasts for 10 minutes, unless you tap on 'Extend' button, which extends the AC on time for 10 more minutes.
+Q70. How do I extend my AC on time?
While your AC is on, you just need to tap on 'Extend' button to extend your AC on time for 10 more minutes. You can only extend it once.
+Q71. Does AC remote command works when car's boot or door is open?
No. All doors and boot must be closed. Then only remote AC operation will work.
+Q72. What all gets locked/unlocked when I use 'Lock/Unlock' remote operation on my car?
Your car's doors and boot gets locked/unlocked when you use this feature. Please ensure that all doors and boot are physically closed before you execute the operation.
+Q73. How can I unlock the doors of my car?
"In the app home screen, tap on 'Key Fob' like icon available on bottom right corner. Then, 1. Tap on doors icon 2. Enter your mPIN/Face ID/Fingerprint ID (if asked) 3. A message will appear, 'Unlocking…' 4. And your car will get unlocked in a while"
+Q74. How can I lock the doors of my car?
"In app home screen, tap on 'Key Fob' like icon available on bottom right corner. Then, 1. Tap on doors (red) icon 2. Enter your mPIN/Face ID/Fingerprint ID (if asked) 3. A message will appear, 'Locking…' 4. And your car will get locked in a while"
+Q75. I am not able to Lock/Unlock doors. I am getting an error, 'Somethig went wrong. Please try again after sometime.'
"It may be due to network issue. Please check the following steps and try again after sometime: 1. You mobile network should be in range 2. You car should be parked in the area where proper mobile network is there"
+Q76. How can I remotely open the boot of my car?
"In app home screen, tap on 'Key Fob' like icon available on bottom right corner. Then, 1. Long press on Boot icon unless boot gets opened 2. You car's boot will open once the message bar gets filled and after you receive the 'Boot open' message"
+Q77. How can I close the boot of my car remotely?
You cannot close your car's boot remotely. You will have to go and physically close the same.
+Q78. How can I find my car with car finder option? Are there multiple options to find my car?
"In app home screen, tap on 'Key Fob' like icon available on bottom right corner. Then, 1. Tap on 'Find Ca'r icon 2. Enter your mPIN/Face ID/Fingerprint ID (if asked) 3. You will see three options: Blink only Blink & Beep Beep only 4. Select any one option & tap on done 5. Based upon selected option, you car will start blinking or beeping or both"
+Q79. My car is parked. I am trying to find my car. How long does the car blink and/or beep?
It will blink and/or beep for 30 seconds unless you stop it either by physically opening the car or tapping on 'Car Finder' icon again in the app.
+Q80. Are there any limitations of remote operations?
"Yes, there are certain limitations/constraints under which you might not be able to use any remote operation with your car. Following limitations are common for all remote operations while other limitations might be operation specific: 1. Internet connectivity in mobile phone. 2. Your car must be parked in an area where mobile network connectivity is accessible."
+Q81. What will happen, if I execute any remote operation when there is no network or very low network in my phone?
"If there is no network in your phone, you may see the error, 'Something went wrong. Please try again after sometime'. However, in case of low network, remote operation may work with longer execution duration based upon network signal strength (of your phone/car area)."
+Q82. What will happen, if I execute any remote operation with full network in my phone, but then suddenly my app gets closed or network goes off?
"It depends upon how soon you close the app or network goes off after you execute any operation. However, in most of the cases, when operation request is triggered from your app, remote operation will still get executed on your car even after app closure/network disconnect."
+Q83. What will happen, if I execute any remote operation when my car is in basement or in no network area?
"Even in basement, if mobile network is there, remote operation will get executed. However, if there is no network, you may see the error, 'Something went wrong. Please try again after sometime'."
+Q84. Is there any condition under which my 'Remote AC On operation' won't work?
"Yes. Remote AC On operation will not work under the following conditions: 1. No internet connectivity in mobile/car area 2. Any door/boot is open 3. Parking mode is not set 4. If car is in manual transmission 5. If FOB is inside the car 6. If you have already executed AC on twice 7. If engine is already turned on physically"
+Q85. Is there any condition under which my 'Remote AC Off operation' won't work?
"Yes. Remote AC Off operation will not work under the following conditions: 1. No internet connectivity in mobile/car area 2. If AC is started by physically turning the car ignition on 3. If car is in manual transmission 4. If FOB is inside the car"
+Q86. Is there any condition under which my "Remote Lock operation" won't work?
"Yes. Remote Lock operation will not work under the following conditions: 1. No internet connectivity in mobile/car area 2. Any door/boot is open"
+Q87. Is there any condition under which my 'Remote Unlock operation' won't work?
"Yes. Remote Unlock operation will not work under the following conditions: 1. No internet connectivity in mobile/car area 2. Any door/boot is open"
+Q88. Is there any condition under which my 'Remote Car Finder operation' won't work?
"Yes. Remote Car Finder operation will not work under the following conditions: 1. No internet connectivity in mobile/car area 2. Any door/boot is open 3. Park mode is not set 4. If car engine is on"
+Q89. Is there any condition under which my 'Remote Boot operation' won't work?
"Yes. Remote Boot operation will not work under the following conditions: 1. No internet connectivity in mobile/car area 2. If boot is already open 3. Park mode is not set 4. If car engine is on 5. If FOB is inside the car"
+Q90. My car is parked in the basement. I am getting an error since network is not available near my car. Is there a way to perform remote operation if network is unreachable?
No. Internet connectivity is a must to execute any remote operation.
+Q91. What is Connected Car? Is dongle enabled car also a connected car?
"A Connected Car is a vehicle that has any telematics device attached to it which can transmit car related data like speed/location/malfunction alerts etc with the help of the internet to the parent server and using the data customer, connected services and features can be enabled. Honda is currently offering 2 solutions for connected services - Initially, a dongle accessory being fitted at dealerships. The new advanced factory fitted version launched with new Honda City 2020 is the latest solution."
+Q92. What all can I do with my connected car?
You can enjoy a variety of features with connected car ranging from knowing your car location/health/status of door/light/boot/window* to tracking your car, sharing your location, viewing speed/odometer/warning lamps status and getting customized alerts for overspeeding/geofence breach/low fuel and safety time violation. This time with the new connected solution, you can enjoy a myriad of new and exciting features like viewing your driving score, getting valuable tips based on your driving insights, creating a trip diary with memorable photos and sharing it with family and friends.
+Q93. How do I see the latest vehicle location on my app?
"If your vehicle is in static condition, you can view the last known location on your home page itself at the top horizontal bar above your car image. However, if your vehicle is in running condition, you will find the last updated location at the top horizontal bar on the vehicle tracking page which opens as soon as you launch the app icon. Another option of reaching the tracking page from home page is by clicking on 'Walk Me' icon."
+Q94. My app is showing Vehicle tracking page; how do I check vehicle status?
If you are on the vehicle tracking page, you can return to the home page by clicking on the hut/home shaped icon at the bottom right corner of the tracking page. From there, you just need to hit the refresh icon above your car image to get the latest car status.
+Q95. What is the use of 'Walk Me' feature?
Walk Me' Feature can be used in two ways: 1. It takes user to map view of the exact location of the car. 2. It further shows the path drawn from your location to your vehicle's location which can come in handy to find your car in tricky places like parking of hotels/markets/malls. This can be achieved by clicking the mobile phone icon once you have reached the map view page.
+Q96. What are the available options, If I have to find my car?
If you only need to view the car's current location, then you can click on the 'Walk Me' button from the home page. The app will take you to the map view of the exact location of the car. However, if you need to reach your car from your current location, this can be achieved by clicking on the mobile phone icon once you have reached the map view page.
+Q97. How can I find my car?
If you only need to view the car's current location, then on clicking 'Walk Me' button from home page, app takes user to map view of the exact location of the car. However, if you need to reach your car from your current location, this can be achieved by clicking the mobile phone icon once you have reached the map view page.
+Q98. How can I share my car's location?
"From the vehicle tracking page, user can share the live location by clicking on 'Share' icon located in the right side corner of the horizontal bar at the top of the page. If you need to know how to reach tracking page, refer to the question 'How do I see the latest vehicle location on my app?'"
+Q99. If I want to stop vehicle tracking, how can I do that?
You cannot stop vehicle tracking.
+Q100. How do I check the status of mysCar? Eg.whether all doors, windows etc. are locked
The vehicle's latest status can be checked by clicking on the refresh icon above your car image on Home Page. This will give you the latest update on the status of your car's headlights, foglights, doors, lock & windows.
+Q101. I have added more than 1 Honda Car in my app, how to check the status of other vehicles?
To switch to a different vehicle in case of multiple vehicles, use the vehicle scroller in the center left of your home page. Once you can view the registration number of other vehicles in the scroller, you can then hit the 'Refresh' icon above your car image to get the latest status of that particular vehicle.
+Q102. The app is showing an error on refreshing the vehicle status. What should I do?
This may happen due to issues in either your mobile network or your car's connected device's network. Please do not worry and try again in some time. If the problem persists, we suggest you visit the dealership.
+Q103. There is a warning on my Home screen? What should I do? Is it a critical situation?
In case of any warning alert on app home screen, please take the car to the nearest dealership.
+Q104. How can I check my car health? Whether there is any malfunction or not?
You can check it on the Home Screen of your app. If you see any warning on top of your car, please visit the nearest dealership
+Q105. My current subscription is for 5 years. Do I need to renew the same after 5 years?
Honda is currently offering the new connected solution free of charge for the first 5 years to all its new model customers. Post the free duration, the same has to be renewed by the customer.
+Q106. How to renew my connected car subcsription?
Please visit any Honda Dealership once your subcription ends to get it renewed.
+Q107. What is included under alerts?
Alerts like Low Fuel, Geofence, Engine Idle, Overspeeding, Emergency, Breakdown, Safe Time, Security, etc can be viewed and filtered as per requirement.
+Q108. What is included under reminders?
Reminder like service, insurance, warranty, pollution check; personal reminders like anniversary, birthday etc can be viewed and filtered as per requirement.
+Q109. How can I change my app settings? What all can I change?
You can access your app settings by clicking on the 'Gear' button in the alerts & notifications section & can change Geofence, Speed Alert, Fuel Alert, Safe Time Alert, Engine Alert & Critical Alerts settings.
+Q110. How can I create/edit/enable/disable a Geofence?
"You can create your Geofence by tapping on '+' icon and can edit it by tapping on the edit option available against the created Geofence. You can also choose to enable or disable the Geofence by switching the Toggle Button ON or OFF respectively."
+Q111. How many Geofences I can create?
You can create 5 'Exit Geofence' & 1 'Entry Geofence'.
+Q112. What is the different between 'Entry Geofence' and 'Exit Geofence'?
"Difference between these two types of Geofences are:- 1. 'Exit Geofence' - This type of Geofence sends you an alert whenever your vehicle 'Exits' the perimeter defined by you. 2. 'Entry Geofence' - This type of Geofence sends you an alert whenever your vehicle 'Enters' the perimeter defined by you."
+Q113. How will I receive an Entry/Exit Geofence Alert?
"You will receive the Geofence Alert under the following conditions:- 1. Exit/ Entry Geofence must be created by you. 2. The Geofence Toggle button must be ON to receive the alert. 3. The vehicle must breach the Geofence created by you to trigger an alert."
+Q114. How can I set the speed limit to receive a speed alert while driving?
You can receive a Speed Alert by turning on the toggle button & choosing the desired speed limit between 50 km/h to 120 km/h by sliding the speed filler bar.
+Q115. How can I enable/disable the set speed alert?
You can enable/disable the set Speed Alert by switching the toggle button on/off respectively.
+Q116. How can I enable/disable area specific speed alert?
You can not enable or disable the area specific Speed Alert. This has been done due to government laid regulations to keep you & your family safe while driving.
+Q117. How to enable/disable low fuel alert?
You can enable/disable low fuel alert by switching the Toggle Button on/off respectively.
+Q118. Can I get fuel alert at multiple levels?
You can get low Fuel Alert at the desired limit set at '10%', '20%' & '30%' of fuel tank capacity.
+Q119. What is safetime alert?
Safetime Alert is generated when your vehicle's ignition is turned on during a time period defined by you. This signifies that you will not be using your vehicle during the defined time period & are alerted if the ignition is turned on to ensure safety & security.
+Q120. How can I configure and enable/disable it?
"You can enable the Safetime Alert by tapping the toggle button on, choosing the time period during which you won't be using your vehicle & selecting the days of week on which you desire to receive the alert. You can disable the safetime alert by just tapping the toggle button off."
+Q121. What all is covered in Engine Alert?
Engine Alert contains two things:- 1. Engine on/off: This alert is triggered whenever your vehicle's engine is turned on or off. 2. Engine Idle: This alert is triggered whenever your vehicle's engine has been idling for 4 minutes. This alert ensures safety & security of vehicle and also ensures good driving practices like switching off the engine if the vehicle has been idling for too long to conserve fuel & help save the environment from pollution.
+Q122. How can I enable/disable the same?
You can enable enable/disable the engine alert by switching the toggle button on/off.
+Q123. What all is covered in Critical Alert?
"Critical Alert is generated to ensure safety & security. It gets alerted when the following events happen:- 1. Collision: If a collision is detected in the vehicle. 2. Malfunction: If a malfunction occurs in the vehicle. 3. Unauthorized access: If an individual who doesn't have the vehicle's smart key tries to unlock or steal the car."
+Q124. How can I enable/disable the same?
You cannot choose to enable/disable this alert. This has been done to ensure the safety of you & your family.
+Q125. Is Emergency Alert and SOS same?
Yes
+Q126. What is SOS or an Emergecy Alert? How can I use it?
"SOS (or Emergency Alert) is an app feature using which you can send a 'HELP' message to your emergency contacts with your current location when you are in trouble. You can set emergency contacts from 'Profile' menu."
+Q127. Is there any shortcut of sending Emergency Alert or SOS?
Yes. If you long press on 'Honda Connect' app Launcher icon, you will see the SOS shortcut. Just tap on it and you will be able to send 'HELP' message to your emergency contacts.
+Q128. What kind of support is provided in case I call RSA?
Click on 'Help'. 'The 'Road Side Assistance' option is available if the same has been purchased by you. In case RSA has not been bought, check out 'How to buy RSA policy'.
+Q129. Can I only reach out to the RSA service provider from whom I had purchased the RSA policy? Or can I call other RSA dealers as well?
On call to RSA , the call will be automatically connected to RSA partner from where the policy has been purchased. Incase RSA has not been bought , check out 'How to buy RSA policy'.
+Q130. What all dealers have been listed under 'Dealer help' option?
By default, your last service dealer & nearby dealerships' details are available. However, you can explicity search for a dealer of your choice.
+Q131. Can I see my nearby Dealers?
Yes, Click on Menu>> Nearby
+Q132. Will I get a call back from Honda Call Center, if I tap on 'Request Call Back' option?
Yes, you will receive a callback from Honda Customer Care Representative.
+Q133. In how much time, will I get a Call Back?
Yes, Honda Customer Care Representative will call you back within 15 minutes.
+Q134. How can I track my stolen vehicle?
Login>>Help>>enable Track Stolen Vehicle option.
+Q135. Why do I need to enable 'Track Stolen Vehicle' as a separate option? Can't I just track it by using Vehicle Tracking screen?
Track stolen vehicle option ensures 24*7 tracking of vehicle incase of unfortunate theft. It provides updated location even when car ignition is turned off. This option disables all other remote functions.
+Q136. If I enable 'Track Stolen Vehicle' option, will it use my car battery voltage to show me my car's location? If so, why?
Yes car battery will be consumed because incase of stolen vehice tracking, TCU sends a location update after every 60 seconds.
+Q137. If I sell my TCU based connected car to someone else, how can I remove that car from my app account?
Based on the privacy policy, it is your legal obligation to get the connected car deactivated from your login ID. Please contact your nearest authorized Honda dealership to get your connected vehicle deactivated.
+Q138. If I sell my TCU based connected car to someone else, how can other person add the purchased car to his app account?
Your connected car access is controlled-based on the vehicle ownership. In order to get the ownership changed, please contact your nearest dealership and provide relevant document for transfer.
+Q139. If I sell my dongle based connected car to someone else, how can I remove that car from my app account?
You need to raise the request for change of ownership to H121 along with the new owner's email id.
+Q140. If I sell my dongle based connected car to someone else, how can other person add the purchased car to his app account?
You need to raise the request for change of Onwership to H121 along with the new owner's email id.
+Q141. If I sell my non-connected car to someone else, how can I remove that car from my app account?
Please raise a request to Honda support team, using the 'Request for Callback' option, for removal of any vehicle from your ID.
+Q142. If I sell my non-connected car to someone else, how can the other person add the purchased car to his app account?
You need to get the vehicle removed from your ID by raising request to H121 and once it is removed from your ID, the new owner can add in his/her ID using the 'Add Vehicle' option.
+Q143. How can I transfer my dongle device from my one car to another in my Honda Connect app?
Please raise a request to Honda support team, using the 'Request for Callback' option, for change of vehicle within your login ID.

Download App

Download the Honda Connect App on Google Play Store Download the Honda Connect App on iOS App Store

$Available only in CVT. Honda Connect application works on smartphones; Android 7.0 and above. Actual application may differ from representative images. Selection alerts works as per user settings. For more details visit your nearest dealership or www.hondacarindia.com

Connected Services are subject to network availability, Facility/Transmission Limitations as per government regulation and permissions in specific regions/locations.

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