Honda Cars India pledges support to its customers in Kerala
New Delhi, 31 August, 2018: In the wake of the devastation caused
by unprecedented rains and floods in Kerala, Honda Cars India Ltd. (HCIL) today
announced extensive service and sales support to its customers through its dealership
network in Kerala.
HCIL will offer 50% discount on labour and 10% discount on parts on the customer
liability for repair of Honda vehicles damaged in the floods. Additional well trained
technicians and service advisors would be available at the dealerships in Kerala
to extend full support to customers, who are still trying to rebuild their lives.
As part of Sales Support, HCIL has announced an additional Exchange support for
flood affected cars for both Honda & Non - Honda customers. An additional Loyalty
support is also being offered to Honda customers for their flood affected Total
Loss cars. These special support measures are being offered over and above normal
consumer scheme in the market.
Mr. Rajesh Goel, Sr. Vice President & Director, Sales and Marketing, Honda Cars
India Ltd. said,“Honda Cars India Ltd expresses its solidarity with
the people of Kerala as they try to rebuild their lives after the devastating floods.
As a measure of our support to our customers in Kerala, whose vehicles have been
damaged by flood waters, we will offer full sales and service support to them. Special
teams of service advisors and technical experts have been set-up to coordinate insurance
claim and repair. These pro-active measures will significantly reduce lead-time
for various services and repair.”
Honda Cars India has also arranged to provide quick roadside assistance to its valuable
customers and also streamlined its supply chain of key spare parts to ensure speedy
repairs and faster turnaround time. The team of experts will also offer technical
advice and necessary service consultation with faster assessment of key technical
issues in a vehicle.