Terms of Use

This Terms of Use (or "TOU") is a document of agreement between you and Honda Cars India Ltd.

These Terms of Use along with Privacy Policy are a legally binding document between you and us and lays out the terms, conditions and rules, as maybe amended and supplemented, from time to time (“Terms”) which shall be applicable to your present and future access and use of the Google Action- ‘HONDA’ or “Action’.

Generally, this agreement governs your use of the Action. Other terms may apply to your use of a specific features or parts of our Action. If there is a conflict between these TOU and terms posted for a specific feature or part, the latter terms apply to your use of that feature or part.

This document contains rules you agree to follow by enabling /using our Google Action by saying – “HONDA”, including when you ask questions.

You are required visit _____(link) to activate the Google Action- ‘HONDA’.

When you get and enable “HONDA”, you verify that you've read and agree to our Terms of Use

Definitions of certain terms used in the TOU

To clarify what this document means, certain words will be defined. Here are the definitions for words used in this agreement:

  • Company", "we", "us", or "our" means Honda Cars India Ltd., and any other companies that are subsidiaries and affiliates of Honda Cars India Ltd.
  • “Content" means any material processed, obtained or accessed through the Action.
  • “Services" means services provided through “HONDA”. In this scenario, the information and facts shared about user’s vehicle & Explore Honda is regarded as content.
  • “User” or “you” means the person who will be using “Honda”, “Honda Connect” or any such related services.

LIGIBILITY OF USER

Usage of the Google action is free for visitors. Company does not charge any fee for usage of Google Action.
“HONDA” is not intended or designed for user under the age of 18.

If you are a minor i.e. under the age of 18 years, you are not eligible to use Google Action or may only use the website with the involvement of a parent or guardian.

Company reserves the right to terminate your login, if any and / or refuse to provide you with access to the Google Action if it is brought to Company’s notice or if it is discovered that you are under the age of 18 years and/or violates any provision of the Terms of Use.

USER RESPONSIBILITY AND REGISTRATION OBLIGATIONS

You agree, undertake and confirm that You shall not host, display, upload, modify, publish, transmit, update or share any information which:

  • belongs to another person and to which you do not have any right to use or misleading in any way
  • infringes upon or violates any third party's rights
  • violates any law for the time being in force;

Understanding “Honda”

“HONDA” connects you with your vehicle & helps you to explore the exciting world of Honda. It shares information on vehicle status, vehicle engine and battery status, location, remote access, promotional offers and many more. The Action has been designed to extend various features being provided in the “Honda Connect” mobile application. Additionally, the Action contains features for Guest users too who wish to explore the world of Honda.

We May Update this Agreement

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, Privacy policy, at any time without any prior written notice to you. For this reason, we encourage you to review these Terms of Use periodically. When we make changes, we will revise the "last modified" date at the top of this document

If you do not agree to all or any of the Terms of Use, please do not use “HONDA”. Your continued use of “HONDA” will mean that you accept these Terms and Condition and any changes made thereto.

What We Do and What We Don't Do (“Honda”) We Share Information on

“HONDA” is designed to remotely access your car and help you explore the exciting world of Honda. Please refer to the Privacy Policy applicable to the present Terms of Use.

We strictly do not do any periodic vehicle maintenance service, malfunction & emergency advisory on ”HONDA”, for any such service you are advised to contact an authorized Company Dealer nearby by you or you can use Honda Connect Mobile application to find nearest authorized dealer of Company for service related query of your Honda Vehicle. Additionally, you can contact Honda 121 or customer_relations@hondacarindia.com for any complaints or feedbacks or enquiry related to Honda products or services. For any other pertaining to TOU, please contact the Grievance Officer.

LEGAL COMPLIANCE:

The content and design of HONDA are as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.

BREACH

  • Notwithstanding the foregoing, if you breach the Terms of Use or Privacy Policy or other rules and policies, we reserve the right to take strict legal action as available to us.

WARRANTIES & LIABILITY

  • COMPANY does not warrant that the use of Google action- HONDA will be uninterrupted, error free, or constantly available, or available at all time Further, Company shall not be held responsible for non-availability of service and content under Google Action during periodic maintenance operations, if any or any unplanned suspension of access to the Google Action that may occur due to technical reasons or for any reason beyond Company’s control.
  • The user understands and agrees that We do not guarantee that the Google Action or its functionality or content is accurate, reliable, always available, or complete.
  • You acknowledge, you are using the Google Action at your sole risk; that you assume full responsibility for all risks associated in connection with your use of the Google Action.

LIMITATION OF LIABILITY

In no event shall Company be liable for any special, incidental, indirect or consequential damages of any kind in connection with these terms of use and other policy associated with it.

PROPERTY RIGHTS:

“HONDA” is owned by Honda Cars India Ltd.

All “Honda” rights are reserved by Honda Cars India Ltd.

DISPUTE RESOLUTION:

This agreement along with Privacy Policy shall be construed and the legal relations between YOU and Honda hereto shall be determined and governed according to the laws of India and all disputes relating to this agreement shall be subject to Arbitration by Sole Arbitrator appointed by mutual consent of both parties as per Arbitration and Conciliation Act 1996, as amended and the seat and venue of arbitration shall be New Delhi. Any dispute shall be exclusive jurisdiction to the Courts of New Delhi only.

DISCLAIMERS:

A. “HONDA” is not a vehicle concierge

HONDA is not to be considered as any formal vehicle concierge, service advisor and emergency contact, as ALL INFORMATION PROVIDED BY HONDA IS INTENDED FOR GENERAL INFORMATIONAL PURPOSES ONLY. IT IS IN NO WAY INTENDED TO BE REGARDED AS ANY FORMAL ADVISORY FOR VEHICLE SERVICE, MALFUNCTION, ADVISOR IN CASE OF ANY EMERGENCY. ANY RELIANCE ON HONDA FOR YOUR NORMAL USAGE OR IN CASE OF EMERGENCY IS SOLELY AT YOUR OWN RISK.

B. We're Not For Use in Emergencies

Never use “HONDA” Content or Services in a potential or actual vehicle related emergency like accidents, breakdowns, malfunction & theft.

C. Always consult Company Dealer & authorized Company/dealer personnel

Consult your nearest authorized Company Dealer or personnel belonging to Company or dealerships who are experts in diagnosing, rectifying & delivering quality vehicle related services If you have any queries related to vehicle condition.

D. Always remember to:

  • YOU MAY SEEK THE ADVICE OF HONDA 121 OR COMPANY DEALER WHENEVER YOU HAVE ANY VEHICLE RELATED QUERIES OR CONCERN.
  • NEVER DISREGARD PROFESSIONAL ADVICE, OR DELAY SEEKING EXPERT ADVICE

E. Content and Services

“HONDA” is a free Action

“HONDA” is a free Action and We will never ask you for your credit card or other payment information.

F. “HONDA” is for personal use

“HONDA” is intended for personal use wherein it is designed to be used at your personal home. You may use “HONDA” for personal, but not for commercial purposes in any form.

G. “HONDA” should not be used for illegal purposes.

The Action should not be used for any illegal purpose. Access to information or impair them or interfere with any third party rights will considered as Unauthorized access. Such unauthorized access will be considered as violation of Terms of Use and applicable laws (including but not limited to Privacy & Security, Information & Technology, Criminal and Civil laws)

H. “HONDA” does not make recommendations or endorsements

We do not recommend or endorse any specific Content, Services, tests, products, procedures, opinions, or other information related to any trivia mentioned on “HONDA”. We cannot guarantee that the such Content, Services etc will help you achieve any specific goals or results. It is also advised that you consult an authorized Honda Dealer or service specialist before making any changes to your existing vehicle.

For any kind of concern related to this Terms of use and Privacy Policy you can mail us at:

Grievance Officer: Jyoti Singh
Email: jyotisingh1@hondacarindia.com
Address: Honda Cars India Limited,
Address: Honda Cars India Limited, Plot No. A, 1, Sector 40/41, Surajpur Kasna Rd, GNIDA, Gautam Buddha Nagar, Uttar Pradesh 201306

Please note: Emails received on email of Grievance Officer other than context of Privacy Policy and Terms of Use will not be attended. Please do not send emails to this Id for queries, complaints related to Sales, Service etc.