PRIVACY POLICY FOR Google Action - “HONDA”

This Privacy Policy describes the treatment of information collected and posted on the Google Action – HONDA (“Action”).

Honda Cars India Ltd or the Company fully respects your (hereinafter referred to as 'You', 'Your', 'User') right to privacy and would like to safeguard the information you provide to the Company.

The information we collect helps us deliver, personalize and continually improve your experience of using the Action. Here are the types of information we gather:

Information You Give Us: We may receive and store any information you enter on our website or give us in any other way. Your information may also be captured by us once you login on Google websites/Assistants, Apps, etc.

If you enable the Action, we may collect information such as your name, e-mail address, country, telephone number.

Automatic Information We Collect from use of Action:

Examples of the information we collect and analyse when you enable and use the action are device type, vehicle information i.e. model, variant, transmission, VIN and vehicle registration number, logging traffic data of Action and demographic data

Information from Other Sources

We might receive other information from other sources when you enable and/or authorize a third-party service to interact with our services. The other information can be but not limited to comments, feedbacks, complaints, clarifications, online/digital footprints, cookies, etc.

All information which you provide or received by the Company by use of the Action will be treated with the highest standard of security and confidentiality and shall be used strictly for the purposes of the services provided by the Company and the Action only.

By using Action, you signify your consent to the terms of this Privacy Policy. If you do not agree to any of the provisions of this Privacy Policy, you should not enable and use this Action. Company may revise, alter, add, amend or modify this Privacy Policy at any time by updating this page. By enabling and/or using this Action, you agree to be bound by any such alteration, amendment, addition or modification.

This Privacy Policy does not apply to the practises of any third parties that Honda does not own, control, or manage including but not limited to any third party websites, services, applications, or businesses ("Third Party Services"). Company does not take responsibility for the content or privacy policies of those Third Party Services. Company encourages You to carefully review the privacy policies of all Third Party Services You access.

1) Collection and Use of your Information:

A. You understand & agree that the Company will use Information which you have provided to the Company, for the purposes of availing Company’s services and products, and for understanding how the Company can improve its services to you. Where appropriate, the Company may also use the information for internal research on the Company’s user demographics, interests and behaviour, for providing you with the latest information, updates, where the Company thinks you may be interested in its services and/or services of some of the Company’s affiliates or third parties. The Company may combine information collected from you with information from other services or third parties to provide a better user experience, that display customized content and advertising including customizing content for you. By submitting your information through this website/Google Action/ Assistant/ app, you shall be consenting to it being processed in the manner described by Company, its Group affiliates around the world and our hosting organizations around the world. The Company requires the compliance of its Privacy Policy where the Company hires third parties for aid and assistance in case of upgradation of the Company’s research and analysis, product improvements, feature enhancements, bug fixing, and technological advancement. The Company may also share the information with any third party, in limited circumstances, for national security and integrity or on an order from any court or competent authority.

B. You understand & agreed that the Company may also use your Internet Protocol address, e-mail addresses & phone number to help diagnose problems with the Company’s server and to administer the Action. If you don't want your information to be displayed to third party visitors, you need to contact the Grievance Officer appointed by the Company. The contact details may be find at the end of this Policy. Please note that any information that is disclosed in the public areas of this Action becomes in fact public and you should exercise caution when deciding to post your information. .

C. The Company’s primary purpose in collecting information from you, is to allow you to use this Action and its various features and services made available on or in relation to the Action, app or any websites or for any services provided by the Company or its affiliates or its various contracted service providers or business partners and advertisers; to record your information and details as permitted and required under applicable laws, statutory direction or judiciary orders; to serve various promotion materials and advertising materials to you; and such other uses as provided in this Privacy Policy. The Company may also use your information for news or/and content recommendations, transactional emails or to provide you with information, direct marketing, online and offline advertising and other materials regarding products, services and other offers from time to time in connection with the Company or its parent, subsidiary and affiliated companies and its joint ventures. You can decide not to participate in the promotion if you do not want your data to be shared. Promotions that run on the Action may be sponsored by companies other than the Company or may be co-sponsored by another company. Some or all data collected during a promotion may be shared with the sponsor.

D. If you previously gave us your e-mail address and no longer wish to receive e-mail announcements, you can have your name removed from our e-mail list by sending an email, calling, or by sending regular mail.

E. The Company does not sell or rent user information to any third parties. The Company shares user information with our affiliates and dealers, and marketing partners contracted to do business on our behalf. When the user signs up for certain services and offers on our site, we will share names, or other contact information necessary for any contracted third party to provide these services. The Company will share user information in accordance with the privacy policy in effect at the time the information is collected. If a user’s personal information changes, user shall within 7 days correct or update the user’s personal data provided to us. This can be done by contacting Grievance Officer on the details mentioned at the end of the is Policy.

F. All other information shared by third party services is statistical and doesn't allow the Company to identify you or contact you in any way, however the same would be used to engage with you for promotional and advertising purposes and for rendering services and offering goods which the Company thinks you may be interested in .

2. RETENTION, PROCESSING AND STORAGE OF INFORMATION:

The Company may directly or through its authorized third party agency retain/ process or store the Information provided by the User for the period as long as necessary to meet legal or regulatory requirements or for legitimate business purposes and to protect your vital interest as mentioned in this Policy.

3. RIGHTS OF THE USER:

The user has the right to stop using the Honda Action if you don’t wish to continue with the usage of Action or you do not wish to agree or comply to the policy. You can choose not to receive marketing e-mails from us by clicking on the unsubscribe link in any marketing e-mail send by us. .The user also has the right to contact the Grievance Officer in order to restrict the processing of the information shared under the Policy

4. Compliance with Laws:

A. The Company co-operates with mandated government and law enforcement agencies or to any third parties by an order under law for the time being in force to enforce and comply with the law. The Company will also disclose any information about you to the government and law enforcement agencies or private parties without your permission as the Company, in its sole discretion, believes it to be necessary or appropriate to respond to valid claims and legal processes, to protect the property and rights of Action or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. The Company may also provide your information to various tax authorities upon any demand or request from them.

5. How is your Data Protected?

A. Unfortunately, no data transmissions over the internet can be guaranteed to be completely secure. As a result, while we strive to protect your information, the Company cannot ensure or warrant the security of any information you transmit to the Company via the internet, and you do so at your own risk. Once the Company has received your transmission, the Company will use its reasonable endeavour to ensure its safety & security on the Company’s systems. The Company shall use reasonable security procedures and ensure policies commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and disclosure. Nothing contained in this policy is intended to create a contract or agreement between the Company and any user providing identifiable information in any form.

B. We will take all necessary steps to comply with this Privacy Policy; however, to the extent permitted by law, nothing in this policy is intended to hold the Company liable for any failure to comply with this Privacy Policy.

6. Your Acceptance of These Terms of Privacy Policy:

By using this Action, you are signifying your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not access or use this Action. your continued Access or Use of the Action following the posting of changes to this Privacy Policy will be deemed to be the acceptance of these changes by the User.

7. Contacting Us:

A. If You have any questions about this Privacy Policy, practices of this Action or Your dealings with this Action please contact Grievance Officer appointed by Company via email at:

Grievance Officer: Jyoti Singh
Email: jyotisingh1@hondacarindia.com
Address: Honda Cars India Limited
Plot No. A, 1, Sector 40/41, Surajpur Kasna Rd, GNIDA, Gautam Buddha Nagar, Uttar Pradesh 201306

Please note: Emails received on email of Grievance Officer other than context of Privacy Policy and Terms of Use will not be attended. Please do not send emails to this Id for queries, complaints related to Sales, Service etc.